Public benchmark
A monthly snapshot of anonymized, cross-customer performance across cleaning businesses using Opflow. The figures span completion, timeliness, safety compliance and quality distribution — no per-customer drill-down.
Last updated 11 September 2026 at 07:58 UTC
About the data. All figures are anonymized, cross-customer aggregates from Opflow. No individual job, cleaner, or property is identifiable. Completion is the share of jobs in the calendar month that reached a closed status (completed + cancelled + etc.); on-time arrival, COSHH acknowledgement, and key handover are reported as a share of completed jobs only, so no-show or cancelled bookings do not penalise the metric. Quality bands (green / amber / red / none) are derived from each cleaner's rolling 30-day heuristic score and weighted by their completed-job count in the month.